out of memory when trying to print

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cspgsl
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Joined:August 23rd, 2009, 5:48 am
out of memory when trying to print

Post by cspgsl » August 23rd, 2009, 5:55 am

I have a friend who has a Mac and cannot print all of a sudden. She is getting an out of memory message when she sends the job to the printer. Further, no jobs show up in the printer dialogue window when it is sent from the computer. The print jobs are not large, just simple emails. Even when we create a blank message with the word test in the body it still wont print.

The printer is an HP D4160.

It is not sending any messages re: the status of the cartridges. The computer is communicating with the printer as it will print a test page when commanded to from the computer so this is truly baffling.

Any thoughts would be appreciated.
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Turboladdade
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Re: out of memory when trying to print

Post by Turboladdade » August 23rd, 2009, 9:22 am

What happens if you delete the printer and create a new one in System Preferences?
I am now telling the computer exactly what it can do.
cspgsl
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Posts:2
Joined:August 23rd, 2009, 5:48 am

Re: out of memory when trying to print

Post by cspgsl » August 23rd, 2009, 10:37 am

Does that mean uninstalling and reinstalling the driver?
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Turboladdade
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Re: out of memory when trying to print

Post by Turboladdade » August 23rd, 2009, 10:39 am

No. Go to System Preferences, click on Print & Fax, and in the printer list, remove the printer, then click the + button to re-add it again.
Picture 5.png
You only have one driver for your printer, but you can have many of the same type of printer (like if you're in an office or lab or something) so first step, is to rule out the individual printer settings as the problem.
I am now telling the computer exactly what it can do.
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