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frozen address book

Posted: May 5th, 2011, 4:02 am
by Aude
I suddenly cannot add/edit new contacts or edit old ones on my brand new iMac (not the one that' s just come out ... missed it by a week!). Have searched but found no answers. Apple support are going to email me back but I wondered if anyone else has ever had this problem. I've probably hit a key/combination of keys by mistake.

Thanks!

Re: frozen address book

Posted: May 5th, 2011, 6:39 am
by Aude
Have discovered that if you are heavy-handed with the delete button you can delete the whole placeholding box as well the mispelt word. However, I managed to delete the whole "No Name" new contact that I had messed up and got a new one.

There doesn't seem to be an 'undo' for idiots like me. I couldn't use CTRL Z because it was much later when I worked out what had happened.

Re: frozen address book

Posted: May 7th, 2011, 2:08 am
by mark_42
Call Apple Tech Support. You may have to reinstall address book. AppleCare may be spendy, but over the years it's been worth it's weight in gold. I wouldn't buy a Mac without it.

Re: frozen address book

Posted: May 9th, 2011, 10:31 am
by Aude
Thanks! Aude