Info-Mac

The battery in my MacBook Pro began expanding this week and is also no longer recognized by the computer - nor can it physically sit in the bay any longer. It is a first generation Core Duo (not 2 Duo) from like when the Intels first came out.

I had checked the battery recall but mine isn't listed as qualified. I will be taking it to the Apple store tomorrow to have them check it out, thankfully I still have AppleCare.

If your battery is expanding:

1. Discontinue use IMMEDIATELY.

2. Call Apple and remain calm, BUT FIRM, that you need a battery replacement. You will get one eventually.

3. I've found that offering to take and email digital pictures of the problem works wonders.

Well I took it to the Oakbrook Apple Store. They didn't even want to verify whether or not I was under AppleCare, they simply took it and gave me a new battery right at the store. What great service! Never even looked at the MacBook!

Gotta love Apple!

High five!

I definitely agree that having an APple Store nearby is handy. I'm on my second MacBook battery, the first one drained too fast, now this one is acting up as well. Anytime I unplug the AC power, the computer cuts off completely. This has happened intermittently and even went away for a couple of months. The battery I have was provided via the battery recall, however Apple wouldn't provide support over the phone on the battery because now my warranty on my laptop has expired. However my battery has a full year from the date Apple replaced it the first time (back in June). I asked at the apple store and they stated I could bring it in and not have to worry about being charged fo AppleCare on it. Atleast the Apple Geniuses are right. i bet the employee I talked with over the phone was really tired of battery calls too...