Download: http://archive.info-mac.org/data/problem-tracker-11.hqx
Problem Tracker 1.1 is Help Desk or Tech Support Software. It helps users
track clients, their problems, and any actions taken on those problems.
Features include: extensive reports, exportable statistics and is fully
customizable in FileMaker. It does *not* need FileMaker to run - it is a
standalone product. $20 shareware.
More information available at
http://www.kagi.com/Kevin.Hayes/ProblemTracker.html
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